It says that I have two 8610's, one at the old IP address that is says is installed, and one at the new IP address that is says is not installed. I tried running the HP Print and Scan Doctor 5.3. The just-installed printer disappears from the Printer & scanners control panel, and the Scanner device never gets installed. I have connectivity - I can browse to the printer's IP address and get the control panel, but when I try running the HP printer driver, it sees the printer and when I click to install, it quickly installs the printer (I can see it on the Printers & scanners control panel), but then seems to hang for several minutes, then comes back to a page saying "Unsuccessful Network Installation". I reconfigured my OfficeJet printer to use the new wireless network so that it's on the same subnet with the PC and I am trying to reinstall the printer on the PC. This has caused all of my IP addresses to change - it was 192.168.1.x and now it's 192.168.86.x. I recently installed a Google Nest WiFi router. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. If the issue persists, I'm sending out a private message to assist you with the next course of action. Click here to know different methods of updating the printer firmware.Ĭlick here and follow the troubleshooting steps HP OfficeJet Printers - 'Printer Failure' Error.Click here to download and install the latest printer firmware from your product.Turn on the printer and wait till the warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord ( This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.Not to worry I will help you to get a resolution to resolve the issue. I understand you are facing an issue with your officejet pro 8610.
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